Return & Refund Policy

A&K INNOVATIVES – Return & Refund Policy

At A&K INNOVATIVES, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

• Customers may request a return within 7 days of receiving their order.

• To be eligible for a return, the item must be:

  • Unused and unopened

  • In its original packaging

  • In the same condition as received

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used perfumes

• Damaged products caused by customer misuse

• Products without original packaging

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Refund Process

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be processed within 5–10 business days.

• Refunds may be issued through bank transfer or the original payment method, depending on the order type.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect.

Return Shipping

• Customers may be responsible for return shipping charges unless the mistake was from our side.

• Shipping charges are non-refundable.

Order Cancellation

Orders can only be canceled before they are shipped. Once dispatched, cancellation requests will not be accepted.

Contact Information

For return, refund, or exchange inquiries:

• Brand Name: A&K INNOVATIVES

• Customer Support Email: akashbhai156222@gmail.com

• Owner Email: 29abdullahjan@gmail.com

• Phone Number: 03360995237

Thank you for shopping with A&K INNOVATIVES.