Return & Refund Policy
A&K INNOVATIVES – Return & Refund Policy
At A&K INNOVATIVES, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
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Customers may request a return within 7 days of receiving their order.
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To be eligible for a return, the item must be:
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Refund Process
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Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
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Approved refunds will be processed within 5–10 business days.
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Refunds may be issued through bank transfer or the original payment method, depending on the order type.
Exchange Policy
We only replace items if they are defective, damaged, or incorrect.
Return Shipping
Order Cancellation
Orders can only be canceled before they are shipped. Once dispatched, cancellation requests will not be accepted.
Contact Information
For return, refund, or exchange inquiries:
Thank you for shopping with A&K INNOVATIVES.
